ALOI approved companies are dedicated to providing skilled and accurate advice on all security products. Companies are positively encouraged to maintain high standards in TRAINING, EQUIPMENT & BEST PRACTICES.

All security devices are backed by replacement guarantee, normally for twelve months, if deemed to be faulty, and liability is limited to the retail price of the product and on production of a valid receipt.

The products are usually of a technical nature and every effort will be made to interpret accurately the requirements of the customer. The customer should be sure that their purchase is correct for the application required, as exchange or refund may be subject to a handling charge and / or that the packaging be intact.

If a product fails, the company reserves the right to ascertain the cause of the failure.

Products which are the subject of a special order (not normally held in stock, or keyed to specific requirements) may require a non refundable deposit.